Before sharing your personal information with Lotter7, know what data is collected, why it's collected, where it goes, and what you can do about it.
Your data is a responsibility, not a resource. Lotter7 never sells or leases your personal information.
Six core principles that guide every data decision we make.
We only collect the information genuinely needed to provide our services. Asking for anything beyond that goes against our policy.
All stored data is protected with AES-256 encryption. TLS 1.3 protocol is used for transmission.
Your name, number, or any personal information is never sold or leased to any marketing company or third party.
You have the right to view, correct, download, or delete your personal data — just reach out to our support team.
Data is deleted after a set period once it is no longer needed. Following account closure, data is retained as required by legal obligations.
We are transparent about how your data is used. No hidden agendas — everything is laid out clearly in this policy.
Lotter7 collects your information in three ways — directly from you, automatically, and through third parties (for payment verification only).
| Data type | When It's Collected | Required? |
|---|---|---|
| Full name | On Registration | ✓ Yes |
| Mobile Number | On Registration | ✓ Yes |
| Date of Birth | On Registration | ✓ Yes (Age Verification) |
| Email (Optional) | On Registration | No |
| NID / passport scan | During KYC Verification | ✓ On Withdrawal |
| Payment details (Mobile Pay number, etc.) | On Transactions | ✓ Yes |
| IP address, device information | Automatically | ✓ Security |
| Gaming history, betting logs | Automatically | ✓ In Account Records |
| Location (country level) | On Login | No (geo-block only) |
Lotter7 ensures data protection on two levels — technical and organizational.
| Recipient | What Information Is Shared | Reason | Sold? |
|---|---|---|---|
| Payment processors (Mobile Pay, etc.) | Transaction Data | To complete payments | No |
| KYC service providers | Identity documents | Identity verification | No |
| Licensing Authority | Account & Transaction Information | Legal obligation | No |
| Cloud and server providers | Encrypted data | Infrastructure Services | No |
| Advertising / Marketing companies | We don't share your information | No | |
Lotter7 uses three types of cookies. Essential cookies cannot be disabled as the site cannot function without them. However, analytics and optional cookies can be turned off.
Login sessions, security tokens, and language preferences — essential for core site functionality.
Pages visited and time spent, buttons clicked — collected as anonymous data.
To show personalized game recommendations and relevant offers.
You can request to know what information we hold about you.
You can request corrections to any inaccurate or outdated information.
Request deletion of your account and data unless retention is required by law.
You can request a copy of your data to download at any time.
You may object to your data being used for specific purposes.
Request that the processing of your data be restricted under certain circumstances.
| Data type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of account activity | Service Delivery |
| KYC documents | 5 years after account closure | AML legal requirements |
| Transaction records | 5 years after account closure | Financial Regulations |
| Gaming logs | 2 years after account closure | Dispute Resolution |
| Support Conversations | 3 years after last contact | Service quality control |
| Anonymous analytics data | Indefinitely | Product Development |
For any privacy-related questions, complaints, or requests:
Privacy@lotter7.app
Response: within 7 business days
Chat button on site/app
Available 24/7, in Bengali
Your privacy is protected at Lotter7. Register now and join Bangladesh's most trusted gaming platform.